Service

IT Outsourcing Services

Stepmedia provides flexible and cost-effective IT outsourcing services. We connect you with top tech talent to enhance your team and drive business growth.

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COLLABORATE

How You Can Collaborate With Us

Staff augmentation

  • Project-based: Hire skilled developers or IT specialists for a specific project or timeframe.
  • Long-term: Augment your in-house team with outsourced staff for an extended period.
  • Team-based: Outsource a whole team of developers, testers, or other IT professionals with specific expertise.

Dedicated development teams

  • Full-cycle development: The team handles the entire software development lifecycle.
  • Specialized teams: Focus on specific technologies or domains (e.g., mobile app development, data science).

Managed IT services

  • Application management: Ensure optimal performance and security of your applications.
  • Infrastructure management: Outsource the management of your IT infrastructure.
  • Cloud management: Optimize your cloud environments and resources.

Offshore Development Center (ODC)

  • Establish a dedicated development center, providing access to a highly skilled and cost-effective team that works exclusively on your projects.

Solutions

What We Can Do for You

Software Development
  • Custom software development (web, mobile, enterprise, cloud)

  • Web application development (front-end, back-end, full-stack)

  • Mobile app development (iOS, Android, cross-platform)

  • Enterprise application development (ERP, CRM, BPM)

  • Database development (relational, NoSQL)

  • API development and integration

Testing & Quality Assurance
  • Functional testing, performance testing, security testing

  • Usability testing, compatibility testing, mobile testing

  • Test automation

IT Infrastructure
  • Cloud computing services (AWS, Azure, GCP)

  • Network design and implementation

  • Server management and maintenance

  • DevOps services

Data Analytics
  • Data warehousing and ETL

  • Business intelligence (BI) and reporting

  • Predictive analytics

  • Data mining

  • Big data analytics

Other Services
  • IT consulting

  • Digital transformation services

  • Cybersecurity services (security audits, penetration testing)

  • IT support and maintenance

  • UI/UX design

  • Project management

Reasons

Why Outsource to Stepmedia

09+

years in partnership with clients

500+

engineers & developers

60%

cost saved

4-6weeks

average time to deliver MVP

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What Our Clients Say

I have spent decades outsourcing software development programs, large and small, to companies around the world. The high quality, useful feedback, and adherence to standards and methodologies I have encountered in Vietnam far exceed those of other countries I have worked with. The dedication to the project and the team, attention to detail, and willingness to work towards a common goal are unique and gratifying. The high quality of the delivered software shows the effort that goes into each project. Vietnam-based development teams have become an integral part of the larger team, not just as an outsourced development shop but as a key partner in projects working hand-in-hand with the team in North America. Language is not an issue as English is used for communication by all.

StepMedia has proven to be a valued long-term team member, helping not just develop software but also provide support at many levels. The team at StepMedia is a pleasure to work with, and their dedication to the project is unquestionable. I have zero reservations about recommending StepMedia as a development partner.

Tim Parker

CTO at Auvenir

Pricing

Our Flexible Pricing Options

We offer various pricing models to suit your project needs and budget.

Fixed price

Ideal for well-defined projects with a clear scope.

Capped time & material

Provides flexibility for larger or evolving projects while setting a maximum cost limit.

Per-ticket pricing

Suitable for L1 and L2 support services.

Fixed monthly fee

A cost-effective option for ongoing L3 support and maintenance.

Services

What to Expect from Our Services

Optimize your cost

We are dedicated to delivering cost-effective solutions without compromising on quality. We achieve this through:

  • Offshore outsourcing:  Leveraging competitive labor market.

  • Advanced technologies:  Utilizing the latest technologies to maximize efficiency and value.

  • Agile and DevOps practices:  Streamlining development processes and improving productivity.

  • Cloud optimization:  Efficiently managing cloud resources to minimize costs.

  • Established project management:  Ensuring projects are delivered on time and within budget.

  • Optimized resource allocation:  Assigning the right resources to the right tasks.

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Flexible collaboration

We offer flexible collaboration options to meet your specific needs:

  • Diverse talent pool:  Access a wide range of IT professionals, including project managers, developers, DevOps engineers, architects, QA specialists, and more.

  • Co-sourcing:  We are open to collaborating with your existing teams and vendors.

  • No vendor lock-in:  We ensure a smooth knowledge transfer process if you decide to transition to another vendor.

  • Scalable teams:  From small teams to large-scale projects, we can adapt to your resource requirements.

  • Flexible engagement terms:  We offer cooperation terms ranging from one month to 10+ years.

  • Full ownership:  You retain full ownership of all software code developed.

  • Global support:  We provide 24/7 support to cover all time zones.

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Continuous improvement

We are committed to continuous improvement and delivering exceptional service:

  • Quarterly service reviews:  We regularly review our services and processes to ensure they align with your evolving needs and deliver maximum value.

  • Proactive optimization:  We proactively analyze your systems and processes to identify areas for improvement and suggest enhancements.

  • Risk management:  We anticipate, communicate, and effectively manage potential challenges to ensure smooth cooperation.

Regulatory compliance and transparency

  • Certified quality:  We are ISO 9001 certified, demonstrating our commitment to quality management.

  • Data security:  We are ISO 27001 certified, ensuring the security of your data.

  • Industry compliance:  We comply with industry-specific regulations, including HIPAA, GDPR, PCI DSS, and more.

  • Transparent reporting:  We provide regular reports on resource usage, project progress, and key performance indicators (KPIs) to ensure transparency and accountability.

Our KPIs to Measure the Service Quality

Cost management
  • Actual costs vs. budgeted costs
  • Budget required for completion vs. remaining budget
Team productivity
  • Lead time and cycle time
  • Team velocity and deployment frequency
  • Time spent vs. time planned for tasks and iterations
Customer collaboration
  • Time spent by your team fulfilling our requests
  • Delays in requirements gathering and communication
User satisfaction
  • Overall customer satisfaction score
  • Team proactivity, reliability, and responsiveness

ACTION

Access top tech talent, reduce costs, and accelerate your projects with our flexible IT outsourcing solutions. Get in touch to learn more.

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