Telecom Software Development Services

Telecom Software Services We Provide

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Telecommunications software development

Optimize network performance, enhance customer experience, and streamline operations with our advanced tools and expertise. Our team has successfully delivered software solutions across self-care portals, CRM systems, payment gateways, provisioning, inventory management, monitoring, observability, IN and IMS systems, IoT, VoIP, and roaming applications.

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Digital transformation of telecommunication services

Transform legacy platforms by transitioning from monolithic architectures to microservices. Develop innovative, custom telecom solutions designed to automate network lifecycle management, improve scalability, enhance performance, and deliver cost-efficient outcomes.

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DevOps approach and CI/CD methodologies

Achieve operational agility and reduce maintenance costs with Continuous Integration (CI) and Continuous Deployment (CD) practices. Adopting a DevOps approach in telecom accelerates feature releases, streamlines software development, and enables early error detection and resolution through automation and iteration.

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Security services for telcos

Strengthen your 5G cloud-native architectures with advanced security frameworks. Conduct penetration testing and audits, implement a Secure Software Development Lifecycle (SSDLC), and integrate DevSecOps practices to proactively address and mitigate vulnerabilities.

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Business and operations support systems development

Revolutionize telecom operations with tailored BSS and OSS solutions designed to efficiently manage customer interactions, billing, payments, and network performance. Collaborate with a partner experienced in streamlining processes, reducing downtime, and driving digital transformation to achieve measurable results.

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Cloud native network functions development

Leverage cloud-native architectures to transition from legacy SS7-based TDM and IN systems to modern software-defined SIP, IMS, and 5G network applications. From custom telecom software to comprehensive platforms, we handle the design, development, deployment, migration, and support of your network applications.

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Machine learning for the telco industry

Harness the power of machine learning to optimize workflows, monitor traffic patterns, evaluate network performance, detect critical events, and analyze visual documentation of network cabling. Improve operational efficiency with predictive AIOps, enabling proactive management and optimization of network operations.

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Generative AI implementation in telco solutions

Automate sales processes and complaint resolution with cutting-edge generative AI tools like ChatGPT or Auto-GPT. Implement AI-driven solutions for predictive decision-making using detailed data analysis, boosting competitiveness and operational efficiency in the telecom industry.

Types of Telecom Software We Build

Operations support systems (OSS)

Network management systems
Service provisioning systems
Fault management systems
Fraud detection and prevention systems
Performance management systems
Asset management systems

Business support systems (BSS)

Billing systems
Subscription management systems
CRM systems
Customer support system
Customer self-service portals
Ecommerce solutions
Product management systems
Order management systems

ERP systems

Financial management systems
Workforce management systems
Supply chain management systems
Project management systems

Telecom analytics software

Network analytics
Customer analytics
Operational analytics
Financial analytics

Consumer and enterprise telecommunication apps

VoIP and messaging apps
Video and audio conferencing apps
IoT and smart home apps
Streaming apps

Our Telecom Software Development Process

1. Project scoping

Discover our 6-step project scoping process, designed to accurately plan resources and prevent scope creep, ensuring a streamlined and efficient development journey.

2. Cost estimation

Learn about the key factors we consider when estimating software development costs and our strategies to optimize each development stage, minimizing expenses without compromising quality.

3. Risk management

Understand the major risk factors that can disrupt project flow and how we proactively detect and mitigate them to ensure smooth project execution.

4. Software documentation

Explore how we meticulously document the software development process to transfer complete project knowledge, enabling seamless software evolution and maintenance.

5. Change request management

Find out how we handle change requests effectively to avoid backlog buildup and prevent cost overruns, ensuring project stability.

6. Deadline management

See how we estimate and maintain project timelines, even under tight deadlines or evolving requirements, delivering results on time without compromising quality.

7. Budget management

Learn about our comprehensive budget control methods to ensure spending stays within the allocated budget throughout the project lifecycle.

8. Reporting

Discover the detailed reports we provide during software development projects, ensuring complete transparency and accountability at every stage.

9. Post-launch software warranty

Explore the warranty coverage we offer in the first few months post-delivery, ensuring your software is fully supported during its initial phase.

Who Can Benefit from Telecom Software Development

Fiber network operators

Fiber optics are revolutionizing telecommunications engineering, enabling seamless and constant communication by connecting devices and locations. As a telecom software provider, we specialize in leveraging modern technologies to deliver high-quality services, advancing telecom operations and transforming telcos into tech-driven enterprises.

Satellite communication providers

Satellites play a crucial role in extending network coverage to remote areas for telecommunications companies. Our custom software solutions enhance network efficiency and reliability, empowering businesses to expand services and support global connectivity.

Mobile operators

In the rapidly evolving telecom industry, mobile operators must continuously innovate to enhance network capabilities. Our advanced software solutions integrate cutting-edge technologies to improve user experiences, reduce operational costs, and prepare operators for future challenges.

MVNOs (mobile virtual network operators)

Our telecommunication solutions enable MVNOs to provide personalized services while optimizing operational efficiency. These tools help MVNOs scale their businesses, streamline customer management processes, and implement flexible pricing models, ensuring competitiveness in the dynamic telecom landscape.

Solutions We Deliver

Tailored software solutions to optimize your processes and achieve your unique business goals.

ERP

CRM

HR Software

Financial management

Project management

Document management

Asset management

Fleet management

E-commerce platforms

Order management

Content management

Web portals

eLearning software

Marketing & advertising

Data analytics

EHR

How We Help Other Telecom Companies

Discover how we guide telecommunications companies through transformative journeys by modernizing their technology and operational models, adopting innovative growth strategies, and enabling hyper-personalized experiences.

Strengthen customer relationships

The demand for cloud infrastructure implementation and network optimization is reshaping the telecom software development landscape, enhancing service delivery for end consumers. With robust self-service applications and dedicated support, companies can foster stronger customer loyalty. By leveraging Stepmedia’s deep industry expertise, you gain access to skilled telecom software engineers capable of handling projects of any scale or complexity.

Improve telecom network management efficiency

Advanced network management tools streamline service delivery and significantly lower operational costs. Data analytics solutions enable the automation of key network components and processes, enhancing efficiency. By integrating in-depth business analysis with telecom DevOps services, companies can achieve rapid and measurable improvements in network management.

Leverage big data for competitive advantage

The telecom sector generates vast amounts of big data, offering opportunities for internal optimization and monetization through data-driven products. Effective data visualization and reporting are critical to telecom business intelligence. Partnering with a custom telecom software development provider unlocks new revenue streams and actionable insights from big data.

Achieve long-term cost reductions

Optimizing network infrastructure not only improves performance and service delivery but also results in substantial cost savings across departments. Automation and infrastructure enhancements drive efficiency, while business intelligence tools help prioritize initiatives to maximize the financial benefits of digital transformation.

Why Choose Stepmedia for Telecom Software Development

Stepmedia offers a unique blend of expertise, innovation, and a commitment to your success that sets us apart. Here's why you should partner with Stepmedia:

Deep telecom expertise, proven results

We don't just write code; we understand the intricacies of the telecom industry. Our proven track record includes successful projects in 5G implementation, network optimization, OSS/BSS development. We have the knowledge and experience to tackle your complex challenges and deliver solutions that drive tangible results.

Technical excellence, tailored to your needs

Our team possesses a deep understanding of telecom technologies, from 5G network architecture and protocols to cloud-native development and OSS/BSS systems. We tailor our solutions to your specific requirements, ensuring they are scalable, secure, and future-proof.

Agile collaboration, your way

We believe in working closely with our clients, not just for them. Our Agile approach fosters open communication, transparency, and continuous feedback, ensuring your active involvement throughout the development process.

Beyond delivery, a committed partner

Our commitment extends beyond project completion. We provide ongoing support, maintenance, and continuous improvement to ensure your telecom software remains a valuable asset for years to come.

Our technical expertise

Our team possesses strong technical skills in areas critical to the telecom sector, including:

5G and Network Technologies

We have expertise in developing software for 5G networks, network management, and optimization.

Cloud Computing

We build scalable and secure cloud-based solutions for telecom infrastructure, service delivery, and data management.

OSS/BSS Systems

We develop and integrate Operations Support Systems (OSS) and Business Support Systems (BSS) to streamline your operations and enhance customer management.

Telecommunications